Privacy Policy

Effective Date: April 2021

TWS FIRM - Tanzania Web Solutions (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. As the “data controller” of your personal information, this Privacy Policy outlines how we collect, use, store, and protect your data when you engage with our services (“Services”), visit our website, or otherwise provide us with your information.

Please read this Privacy Policy carefully to understand how we handle your personal information and your rights in relation to it.

1. Information We Collect We may collect and process the following types of personal information: Identity Data: Name, business name, email address, phone number. Technical Data: IP address, browser type and version, time zone setting, and location, operating system and platform. Usage Data: Information about how you use our website, products, and services. Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Collect Your Information We collect information through: Direct interactions (e.g., when you fill out a contact form, request a quote, or subscribe to updates). Automated technologies such as cookies and similar tracking technologies. Third-party sources such as social media platforms or business partners.

3. How We Use Your Information We process your personal data to: Provide and manage our services. Communicate with you about inquiries, projects, or support. Improve our website, products, and services. Send you marketing communications, if you have opted in. Comply with legal obligations or respond to lawful requests from authorities.

4. Legal Basis for Processing We will only use your personal information where we have a lawful basis, including: Your consent. To fulfill a contract with you. To comply with a legal obligation. When it is in our legitimate interest and your data protection interests do not override this.

5. Data Retention We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.

6. Disclosure of Your Information We do not sell your personal information. We may share it with: Service providers who assist us in delivering our services. Legal or regulatory authorities when required by law. Business partners, only where necessary and under confidentiality agreements.

7. International Transfers If your data is transferred outside of your country of residence, we will ensure it is protected by appropriate safeguards in compliance with applicable data protection laws.

8. Your Data Protection Rights You have the right to: Access the personal information we hold about you. Request correction of inaccurate or incomplete data. Request deletion of your data in certain circumstances. Object to or restrict processing of your personal data. Withdraw your consent at any time where consent was the legal basis. To exercise these rights, contact us at: [email protected]

9. Security of Your Data We implement appropriate technical and organizational measures to secure your data against unauthorized access, alteration, disclosure, or destruction.

10. Cookies Our website uses cookies to improve user experience and analyze website traffic. By using our site, you agree to our use of cookies. You can modify your browser settings to control cookie behavior.

11. Third-Party Links Our website may include links to third-party websites. We do not control and are not responsible for the privacy practices of these external sites.

12. Changes to This Privacy Policy We may update this policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

13. Contact Us If you have any questions or concerns regarding this privacy policy or our data practices, please contact: [email protected]