Privacy Policy

Introduction

Tanzania Web Solutions ("we", "our", "us") is committed to protecting the privacy of individuals who visit our website and engage with our services. This Privacy Policy explains how we collect, use, store, and protect your personal information.

Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, phone number, and company name when you submit an enquiry form or contact us directly.
• Project details and business information provided during consultations.
• Email address when you subscribe to our insights or download resources.

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, and pages visited. This information is collected through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide the services you have requested.
• Send you relevant insights, resources, and updates about our services (with your consent).
• Improve our website, services, and the experience we provide to visitors and clients.
• Comply with legal obligations and protect our legitimate business interests.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Client project data is retained for the duration of the engagement and for a reasonable period thereafter. Marketing communications data is retained until you request removal.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-Party Services

We may use third-party services for website analytics, email delivery, and client management. These services are selected for their security practices and are contractually required to protect your information. We do not sell your personal information to third parties.

Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Withdraw consent for marketing communications at any time.

Cookies

Our website uses cookies to improve your browsing experience and to analyse website traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain features on our website.

Contact

For questions about this Privacy Policy or to exercise your data rights, contact us at:

admin@tanzaniawebsolutions.com